Privacy Policy

At AS Tech Hub, we respect your privacy and take reasonable steps to protect the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we handle it when you use our website, place an order, contact us, or use our services. By using the AS Tech Hub website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Full name
Phone number
Email address
Shipping address
Billing address
Order details
Payment-related information

We do not intentionally collect IP address or device information through our customer information collection process.

How We Use Your Information

We use your information for purposes such as:

Processing and delivering your orders
Confirming orders by phone or WhatsApp
Providing customer support
Responding to your questions and requests
Processing returns, refunds, and warranty claims
Sharing required information with courier services for delivery
Improving our products, services, and website
Sending marketing and promotional communications when applicable
Preventing misuse or unauthorized activity

We only use customer information for legitimate business purposes and to provide our services.

WhatsApp Communication

AS Tech Hub uses WhatsApp to communicate with customers about orders, delivery, customer support, and other business-related matters. If you place an order or contact us through WhatsApp, information you provide through the conversation may be used to process your request or provide customer support. We may also use WhatsApp for marketing and promotional communication where applicable.

Marketing Communications

We may use your contact information to send marketing messages, promotional offers, product updates, and other relevant information. If you no longer wish to receive marketing communications, you can contact us and request to opt out.

Payment Information

We currently offer payment options including:

Cash on Delivery (COD)
Bank Transfer
Easypaisa
JazzCash

Payment information may be processed through the relevant payment service, bank, or financial provider. We do not claim ownership or control over the privacy practices of third-party payment providers.

Sharing Information With Courier Services

To deliver your order, we may share necessary customer information with the courier service selected for your shipment. This may include:

Customer name
Phone number
Delivery address
Order-related information

We only share the information needed to fulfill and deliver your order.

Third-Party Services

Our website may use third-party services and tools, including services such as Shopify, Google Analytics, Meta Pixel, Google Ads, and TikTok Pixel, to operate the website, understand website usage, measure advertising performance, and improve our services. These third-party services may collect or process information according to their own privacy policies.

How We Protect Your Information

We take reasonable measures to protect the personal information we handle from unauthorized access, misuse, loss, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

How Long We Keep Your Information

We do not currently have a fixed retention period for customer information. We may retain information for as long as reasonably necessary to:

Complete business and customer service purposes
Maintain order and transaction records
Handle returns, refunds, and warranty matters
Meet applicable legal or accounting requirements
Resolve disputes or enforce our policies

When information is no longer required, we may remove or securely dispose of it where appropriate.

Your Privacy Rights

You can contact us to:

Request access to the personal information we hold about you
Ask us to correct inaccurate information
Request deletion of your personal information where applicable
Ask questions about how your information is being used
Opt out of marketing communications

Some information may need to be retained where required for legal, accounting, transaction, warranty, or other legitimate business purposes.

Children's Privacy

Our website is intended for general customers and is not specifically directed toward children. We do not knowingly request or collect personal information from children for marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. Any updated version will be published on this page with the revised information.