Return & Refund

At AS Tech Hub, we want you to receive your order in good condition and as expected. If you need to return an eligible product, please review our return and refund conditions below.

Return Policy

Eligible products can be returned within 3 days of receiving the parcel, provided they meet our return conditions. Returns are not accepted for change-of-mind purchases.

Return Conditions

To be eligible for a return:

  • The product must be returned within 3 days of receiving the parcel.
  • The product must be unused, except where a product is being returned due to a genuine defect or damage not caused by the customer.
  • The original box and packaging must be included.
  • All original accessories and included items must be returned.
  • The original invoice must be included.

Damaged or Defective Products

If you receive a product that is damaged or defective due to an issue that was not caused by you, you can request a return within 3 days of receiving the parcel. Our team will review the issue and guide you through the return process. If the issue is confirmed and the return is approved, the refund will be processed according to our refund policy. Damage or defects caused by the customer's handling, use, misuse, or carelessness are not eligible for return.

Change-of-Mind Returns

We do not accept returns simply because you have changed your mind after purchasing a product. Please make sure you check the product details, specifications, compatibility, and your requirements before placing an order. If you need help choosing a product, you can contact our team before ordering.

Return Shipping Charges

The customer is responsible for the return shipping charges when sending a product back to AS Tech Hub. Please contact us before returning any product so our team can provide the necessary guidance.

Return Inspection

Once we receive the returned product, our team will inspect it to confirm that it meets the applicable return conditions. If the return is approved, we will process the refund. If the return does not meet our return requirements, the product will be sent back to the customer.

Refund Policy

Approved refunds are processed within 24 hours after the return has been approved. Refunds can be issued through:

  • Easypaisa
  • JazzCash
  • Bank account

The refund covers the product price only. Original delivery charges are not included in the refund.

How to Request a Return

Before sending a product back, contact AS Tech Hub on WhatsApp at 03048022918. Please provide your order details and explain the reason for the return. Our team will review your request and guide you through the next steps.

                                                                                                                       Contact Us Request a Return